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N450/CG3000Dv2 WiFi drop and Interface Lockup
Last week Time Warner Cable pushed firmware V3.01.06 to my N450 modem/router. Since the update, i can't go more than 24 hours without having to pull the power because WiFi drops ALL devices. After ...
I did a factory reset and have not been loosing connection for a few days. In the genie menu there is a place to backup your settings. After the reset you can restore the settings from the file you saved. The only thing it didn't restore was the user and password to access the router. The default is admin for user and password for password. Then you can sign in and change that. Still can't usb port to work.
It's been two days since I reset to factory defaults and reconfigured. So far my network connection to the CATV system has been stable as far as I can tell. (No outliers in pings to the Internet, speed seems normal, no connectivity issues I can trace to the modem.) My access to the GUI has worked consistently. I have never used the WIFI, so I turned it off as part of the reset/reconfigure process.
As far as pinging from the Genie diagnostics page goes, it is definitely buggy. If I ping a local PC, it reports no replies even though I can see the pings and replies on the PC in tcpdump. If I ping out to the Internet Genie reports timeouts but nothing shows up on the outside system. I can ping the outside system from the PC with no problems.
I am connected to TWC or whatever they call themselves these days.
Met Too! Hard reset worked for me and my daughter. We both have the same modem.
About a day after I did the hard reset, it was back to its old tricks again. I had already scheduled a tech visit (Spectrum reached out to me after the FCC contacted them) for this Friday, so I just kept up with the power cycling. Tier 3 tech came out, checked *ALL* the connections (both inside, and out in the distribution box). He replaced my cheaper splitter with a much better one which helped to even out the TV signal a bit, and the internet signal some, but it still has the latency issue that is only resolved by power cycling at least once a day. TWC also confirmed that *THEY DO NOT PUSH THE FIRMWARE* , and that Netgear has a habit of pushing firmware without notifying TWC - at all. TWC had an issue about a year ago with Netgear C600 modems, but with that one when Netgear pushed the firmware they actually bricked the modems. Both that time and with this issue, TWC has contacted Netgear numerous times and has yet to hear back from them. Netgear is aware of this issue, and is sitting around with their thumb up their ass. I for one will most likely purchase a new modem/router from a *different* manufacturer as soon as I can afford it!
TWC lied to you (as they often do). I have confirmed with Netgear that that they create the firmware and provide it to the ISP's, but ISP's push it out.
Ah. Either way, there is some fault in the code for this particular firmware. TWC corporate is trying to get netgear to provide a rollback, or a patch for the current firmware.