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Forum Discussion
BillJones756
Oct 30, 2016Follower
N450/CG3000Dv2 WiFi drop and Interface Lockup
Last week Time Warner Cable pushed firmware V3.01.06 to my N450 modem/router. Since the update, i can't go more than 24 hours without having to pull the power because WiFi drops ALL devices. After ...
- Nov 21, 2016
I did a factory reset and have not been loosing connection for a few days. In the genie menu there is a place to backup your settings. After the reset you can restore the settings from the file you saved. The only thing it didn't restore was the user and password to access the router. The default is admin for user and password for password. Then you can sign in and change that. Still can't usb port to work.
rebmark
Nov 21, 2016Aspirant
I have been experiencing this problem since mid-October. Is it fair to ask here about an alternate modem, one that will not drop my connection, perhaps from a different company than Netgear? Or is it simply better to do a factory reset? And, if/when I do a factory reset, how do I (networking novice that I am) know how to reestablish my settings?
Skeetwales
Nov 21, 2016Star
I did a factory reset and have not been loosing connection for a few days. In the genie menu there is a place to backup your settings. After the reset you can restore the settings from the file you saved. The only thing it didn't restore was the user and password to access the router. The default is admin for user and password for password. Then you can sign in and change that. Still can't usb port to work.
- rebmarkNov 21, 2016Aspirant
Thank you Skeetwales. Where do I find that "Genie" menu? Is there an application that goes with the modem that I've not found?
- SkeetwalesNov 21, 2016Star
To get to the Genie menu You log into the router like you did before.
On a browser 192.168.0.1
The Genie menu is just the new firmware router interface.
I liked the old one better. Never had problems before.
- rebmarkNov 22, 2016Aspirant
Please forgive the ignorance of this "Aspirant". When I enter "192.168.0.1" in my browser I receive an alert asking for my User name and Password. A hint as to which of my hundreds of user names and passwords would help.
Thank you for all the guidance so far.
- Herb01Nov 24, 2016Aspirant
Thanks so much for this post. I started having this issue too on TWC which is now Spectrum. I even swapped my old Netgear N450 to try out a leased unit from Spectrum. It did not help. Still got wifi drops. So I went back to my old Netgear. Struggled with the wifi drops until I found and implemented your post. I have been using a wifi analyzer and noticed with the reset factory settings, the channel coverage is much more broader. Notice how narrow my neighbors signal broadcast is. Prior to the switch, the band covered maybe 5 channels. Now it seems to be much broader - maybe 8. Is this perhaps the reason why it is not dropping off now?