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Forum Discussion

Cline's avatar
Cline
Guide
Jul 21, 2015

N600 - C3700 model modem router and time warner cable dropped connections

I have been having intermittent drops (for months, multiple times a day!) of both my wi-fi and ethernet connections with the N600 wifi cable modem (mcoel C3700). When I review the connection log, the...
Troubleshooting
hoopie's avatar
hoopie
Aspirant
Jan 28, 2016

C3700

I am having same problem with drops.  Time Warner installed this cable one month ago- so brand new.  I do not have it connected to tv, so only for internet.  Time Warner has been to house twice- everything on their end is running fine so my Netgear modem keeps going out.  Called tech- put paperclip on bottom of router and reboot.  It worked for half a day and out again.  I've wasted so much time on this.  How do I fix it?

  • Cline's avatar
    Cline
    Guide
    Jan 29, 2016

    I ended up ditching the netgear and got a Motorola SURFboard SBG6580 and problems solved. It was a lot of frustration for a simple solution.