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Forum Discussion
Solved
N600 C3700 - Clients lose connectivity and unable to reconnect with correct passphrase
I bought the C3700|N600 from Amazon around April 2016 and left it in the box for about a month. Switched from AT&T UVerse to Cox and the Cox technician installed the C3700 and performed the initial c...
Hello Robert-H
I would check the Apple app store on your I phone for a free wifi analytics app and try to find the best wireless channel to use in your home and change the router to that channel see if that improves the signal and the drop outs.
DarrenM
Hello Robert-H
I would check the Apple app store on your I phone for a free wifi analytics app and try to find the best wireless channel to use in your home and change the router to that channel see if that improves the signal and the drop outs.
DarrenM
Hi Darren!
I wasn't able to find a free iPhone app that would find the best wireless channel to use. I believe there is one for Android, but I ended up using the Wireless Diagnostics tool on my wife's MacBook Pro. It suggested channel 11 for 2.4Ghz, so I made the change over the weekend. We didn't spend enough time at home to notice a difference, so I will get back with you later this week to let you know if the problem continues.
Thank you,
Robert
It looks like changing the channel to 11 resolved the problem. We haven't had an issue for about a week. Thanks for the help!!