NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

stefand1's avatar
stefand1
Follower
Nov 17, 2015

N600 not connecting to Optimum Online

I went away for several months - when I left my Netgear N600 was happily paired with the Optimum network - Arris TM822 Modem.    When I returned my roommate had disconnected the N600 and put the st...
Troubleshooting
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Nov 18, 2015

Hello Stefand1

 

With cable modems you have to contact your cable provider when hooking up a new modem they have to register it in there billing system and send some signals to it before it will connect up to the internet again.

 

DarrenM