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Forum Discussion
jy66
Aug 01, 2016Aspirant
N600 Wifi Cable Modem Router
I have had the above router since April, and we currently use a wireless printer, 3 smartphones, and two laptops on this network and there are 3 people in the household (myself, and my 2 daughters). ...
DarrenM
Aug 03, 2016Sr. NETGEAR Moderator
Hello jy66
Have you tried in the phone settings to tell the phone to forget the network and any network that has the same name then try to connect again.
DarrenM
jy66
Aug 04, 2016Aspirant
Hi Darren,
Yes, we did that already. Unfortunately, it was not successful. The router is working for every other device in our home, as well as visitors that come by, so not sure why this became an issue for one device here after it had been working just fine since the installation last spring. With that said, it can't be a router issue, since it just appears to be one device. I even have the Netgear app, which shows what devices are connected, etc. I checked to see if the device became blocked for some reason, but that is not the case either. I am truly puzzled!!