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Forum Discussion

darlingd's avatar
darlingd
Aspirant
Apr 04, 2019

N600

I turned my modem/router off and back on, and now I do have internet, but my network is not showing on my iphone or printer. What do I do?

5 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    We need a little more info to help you out.

    Modem model and firmware:

    router model and firmware: 

    You know you have internet. How? Are ethernet devices working or some wifi devices connecting?

    Have you tried logging into the gui to check settings?

    Is it just your iphone and printer or everything?

    Details are awesome. the more you tell us about the problem the more we can help you to fix it. 

    • darlingd's avatar
      darlingd
      Aspirant

      Model 3700. It is a modem/router. I do have internet on my laptop, but when I go to settings on my iphone, I cannot find my network.

      • plemans's avatar
        plemans
        Guru - Experienced User

        Model 3700? should have more info on it than that. If its the combo device it should start with a C?

        Firmware of it?

        You say its hooked to your laptop. How? Wireless? ethernet?

        Have you went into your phone/printer and deleted the old network? You might need to do this for it to reconnect