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Forum Discussion

HabValue's avatar
HabValue
Aspirant
May 21, 2020

N600

Internet intermittently drops and the reconnects. Provider Xfinity says they have no internet issues in our area. How to fix?

3 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    May 21, 2020

    Are refering to a cable modem or router? 

    Model# of the device would be helpful...

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        May 21, 2020

        Have the ISP check the signal and line quality UP to the modem. 
        Be sure there are no coax cable line splitters in the between the modem and ISP service box. 
        Be sure your using good quality RG6 coax cable up to the modem.