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Forum Discussion
nassit
Mar 22, 2016Follower
N900 CG4500BD connection constantly dropping, cant find support for my router/modem anywhere.
Hello i bought my Router from my ISP and cant seem to locate support for this router anywhere on their or netgears website. I'm constantly losing internet connection and the router itself resets abou...
DarrenM
Mar 23, 2016Sr. NETGEAR Moderator
Hello nassit
That modem is supported by the ISP and you can not manually update the firmware on cable modems all firmware is pushed out by the ISP and automatically updates your modem. Also what errors are you seeing in the logs of the modem do you see anything such as T3 or T4 timeouts?
DarrenM