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Forum Discussion
bulletsnbait
Mar 25, 2018Aspirant
Need access to router settings
I have an N300 WiFi router. I need to get into the settings to reset the password and to make sure it's set at 2.4 and not 5.0 so that I can use the owlet for my baby. When I go to routerlogin.net,...
michaelkenward
Mar 26, 2018Guru - Experienced User
bulletsnbait wrote:
I need to get into the settings to reset the password and to make sure it's set at 2.4 and not 5.0 so that I can use the owlet for my baby.
There is nothing that you can do with the C3000, if that is what you have, that will "make sure it's set at 2.4 and not 5.0". Actually, does the modem even support 5 GHz? The manual is a bit confusing, but suggests maybe not.
A router's wifi broadcasts both. It is down to the owlet to connect to the 2.4 GHz wifi. If it doesn't work at 5 GHz it won't see that band. There is no point in disabling 5Ghz.
There is a manual and other support stuff for the C3000 somewhere at the end of this link:
>>> C3000 | Product | Support | NETGEAR <<<
- antinodeMar 26, 2018Guru
> A router's wifi broadcasts both. [...]
Not this one's.
> [...] The manual is a bit confusing, but suggests maybe not.
Try the Product Data Sheet:
N300 WiFi Transmitters/Receivers (Tx/Rx) - 2x2 (2.4 GHz)
It's an "N300" router. It doesn't get that speed from a 5GHz radio.
> [...] I need to get into the settings to reset the password and to
> make sure it's set at 2.4 and not 5.0 so that I can use the owlet for my
> baby. [...]
You really don't. Generally, it's more helpful to quote the original
(nonsensical) advice from the gizmo's maker, than to assert what you
"need" to do to accommodate it.- bulletsnbaitMar 26, 2018AspirantWell great. The owlet is connected to the wifi but won't register. Their customer service said it was a problem with my router, but apparently it's not. Ugh!
- antinodeMar 26, 2018Guru
> The owlet is connected to the wifi but won't register.
How, exactly, did you determine any of that? As usual, showing
actual actions with their actual results (error messages, LED
indicators, ...) can be more helpful than vague descriptions or
interpretations.
> Their customer service said it was a problem with my router, but
> apparently it's not.
It still could be. All we know so far is that blaming the 5GHz
radio, which you don't have, is the wrong path.
When I was young, people talked about requiring prospective parents
to take courses in parenthood. Now, network management may be needed
more.
- michaelkenwardMar 27, 2018Guru - Experienced User
There is nothing that you can do with the C3000, if that is what you have, that will "make sure it's set at 2.4 and not 5.0". Actually, does the modem even support 5 GHz? The manual is a bit confusing, but suggests maybe not.Perhaps I should add that the confusion in the manual, which should contain more recent details than the data sheet, is down to the statement on page 57:
"A guest network allows visitors at your home to use the Internet without using your wireless security key. You can add a guest network to each wireless network: 2.4 GHz b/g/n and 5.0 GHz a/n."
This is the only mention of 5 GHz in a manual that otherwise refers only to 2.4 GHz.
I suspect a proofreading error, and boilerplate text being copied from one document to another. But the text is there.