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Forum Discussion

seeseewhy's avatar
seeseewhy
Aspirant
Nov 21, 2019

Need Help C3000 - Phone cannot connect to internet

Hi Guys Need Some Help Here.   I recently purchased a C3000 modem/router for wireless connection.   I purchased and activated the device on 11/3 and everything was fine.   Strangely, over the l...
seeseewhy's avatar
seeseewhy
Aspirant
Nov 22, 2019

Thank you, I have tried switching channels and it still doesn't seem to work.

 

My security setting is already WPA2 and AES

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Nov 22, 2019

What happens if you temporarily disable WPA2 on the modem and see if the phone connects to the OPEN SSID name? Re-enable WPA2 and AES after testing.