NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Gb1035
Feb 17, 2022Aspirant
Need to reboot modem each morning as oauth.xfinity.com stops working some time after midnight
In trouble shooting getting to xfinity apps it doesn’t seem router based nor Armor. A reboot of the c7000v2 gets me back into the apps (TV Remote, Xfinity stream, and My Acct app). All other apps etc ...
FURRYe38
Feb 17, 2022Guru - Experienced User
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute then back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router?article=24311
https://www.duckware.com/tech/solving-intermittent-cable-modem-issues.html
Netgear has set up a community forum specifically for the Cable Modem products. Most of the people who watch that forum are more likely to have experience with Cable modems (C and CM series) products. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Cable-Modems-Routers/bd-p/home-cable-modems-routers
Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you.
Gb1035
Feb 17, 2022Aspirant
Had Comcast out to check and replace all connections etc… all is at peak performance but issue still exists.
- FURRYe38Feb 18, 2022Guru - Experienced User
Please post a copy and paste of the modems connection status page.
- Gb1035Feb 18, 2022Aspirant
IP Address : x.x.x.x( Edited)
Subnet Mask 255.255.248.0, /128
Default Gateway
DHCP Server
DNS Server 75.75.75.75, 75.75.76.76, 2001:558:feed::1, 2001:558:feed::2
Lease Obtained 3 days,7 Hours,17 minutes
Lease Expires 2 days,21 Hours,16 minutes
Note: I did release and renew lease four days ago and oauth.xfinity.com worked for about 36 hours until the 2nd over night time period.- FURRYe38Feb 18, 2022Guru - Experienced User
Please post a copy and paste of the modems connection status page. Should look like this:
Please don't post WAN IP addresses in public forums for security reasons.