NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ericbrooke
Oct 08, 2020Aspirant
Need to restart CM1200 on a regular base to get 100% Internet speed both Up and down
I have had for 6 months. Every now and then I see my internet drops to 10% speed - 20/30 MPS. I notice most weekends as thats when I play games. I pay for 300 MPS. When I turn on and off and it somet...
antinode
Oct 08, 2020Guru
> [...] I see my internet drops to 10% speed - 20/30 MPS. [...]
"see" how, exactly? Using a device with a wired or wireless
connection?
> 6. Have latest updates
> [...] (R9000)
> Firmware V1.0.5.18
I see "V1.0.5.24".
Visit http://netgear.com/support , put in your model number, and look
for Downloads. (For older versions, under Firmware and Software
Downloads, look for "View Previous Versions".) Find the kit(s).
Download the kit(s) you want. Read the "Release Notes" file for
instructions. (In the User Manual, look for "firmware", and,
especially, for a topic like "Manually Upload Firmware to the Router".)
Failing a helpful User Manual:
> Need to restart CM1200 [...]
How did you decide on the modem, rather than the router, as the
source of the trouble? When the problem occurs, I'd yank the router,
connect a computer directly to the modem, and see if the problem
remains.
I might also restart the router instead of the modem, and see if that
helps.
> [...] This does not always work [...]
Another reason to doubt your current blame assignment. A Web/forum
search for your router model might find some complaints about it and its
speed.
- ericbrookeOct 08, 2020Aspirant
Thank you for giving help. Good call on the Router update. Now done.
The problems only started after getting the cable modem.
The router I now turn off every time i restart the Modem