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Forum Discussion

ericbrooke's avatar
ericbrooke
Aspirant
Oct 08, 2020

Need to restart CM1200 on a regular base to get 100% Internet speed both Up and down

I have had for 6 months. Every now and then I see my internet drops to 10% speed - 20/30 MPS. I notice most weekends as thats when I play games. I pay for 300 MPS. When I turn on and off and it somet...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Oct 08, 2020

Is LAG enabled on the CM Modem? 

Test with a wired PC connected at the router and not wireless? 

 

Have the ISP check the signal and line quality UP to the modem. 
Be sure there are no coax cable line splitters in the between the modem and ISP service box. 
Be sure your using good quality RG6 coax cable up to the modem. 
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853

 

I would try to test with the router disconnected and a wired PC connected to the CM modem. 

ericbrooke's avatar
ericbrooke
Aspirant
Oct 08, 2020

Thank you for taking the time. LAG was enable and I am not using it, will turn off.

 

There is a splitter, and its hs only one output.

 

Will your other suggestions. Thank you

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Oct 08, 2020

    Ok, disabling of LAG should help along with any splitter removal.

    There was a known issue with LAG enabled and in use on the 1200 however it was fixed in recent FW. I hope enabled or disabled, LAG should be a factor. Hopefully the router FW update will be helpful as well.