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Forum Discussion
Need to upgrade C300 firmware, ISP refuses to help, Netgear support won't help
So, long story short, Netgear website says that there is no way to manually upgrade the firmware, that the ISP has to do it. The firmware is the incorrect version needed, ISP refuses to help because ...
Do you mean the C3000 or maybe C3700?
There are some router models which Netgear manufacture and provide to ISPs, but which hold ISP provided (or modified) firmware. Netgear are unable to provide alternative firmware to the ISP in those cases. If you go to the ‘Downloads’ area at the top of this page do you see any firmware listed for your router model?
There are some router models which Netgear manufacture and provide to ISPs, but which hold ISP provided (or modified) firmware. Netgear are unable to provide alternative firmware to the ISP in those cases. If you go to the ‘Downloads’ area at the top of this page do you see any firmware listed for your router model?