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Forum Discussion
Laemon
Mar 30, 2015Novice
Need to upgrade C300 firmware, ISP refuses to help, Netgear support won't help
So, long story short, Netgear website says that there is no way to manually upgrade the firmware, that the ISP has to do it. The firmware is the incorrect version needed, ISP refuses to help because ...
Babylon5
Apr 09, 2015NETGEAR Employee Retired
Netgear do not provide firmware for that router model, it is supplied to ISPs and they provide the firmware. Even if you were within the 90 day support limit there would be nothing that Netgear could do to help because the firmware is not provided by them and so not supported by them.