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txambrose2's avatar
txambrose2
Follower
Nov 24, 2015

neighbor's WiFi causing disconnects on my system

My neighbor installed a WiFi and now I keep getting disconnected from the Internet multiple times a day. Does anyone know how to fix this?

1 Reply

  • Babylon5's avatar
    Babylon5
    NETGEAR Employee Retired

    It’s unlikely that a new wireless network nearby would cause the issues you suggest, otherwise it would only be possible to operate one network at a time in an area. I have 26 nearby and run 15 myself without any issues.

     

    If your network runs on the 2.4GHz band then try changing the channel that the router operates on, try channels 1, 6, and 11.

     

    What is the model number of your router?