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DavidPLSU's avatar
DavidPLSU
Follower
Nov 25, 2016

Net gear Nighthawk AC1900 router won't connect

We have had the same router for about a year with no problems. Yesterday, all of a sudden, it disconnect and none of the phones or iPads recognize the device. I reset the router, modem, and unplugged and plugged everything in without it connecting. Anyone know a possible solution or is the router just dead? It seems all the lights are still lit on the front (1, 3, 4, 10, 11, and twelve light oh that helps). Thanks for any suggestions.

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello DavidPlSU

     

    Did you check the wireless settings to make sure the SSID is the right one and it didnt revert back to the defaults.

     

    DarrenM