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Forum Discussion
MishaUSA
Jul 07, 2023Aspirant
NETGEAR 81. 2 & 3 are orange
Having no issues with computers, but signal is not getting to TVs. Have rebooted the 81 and unplugged and replugged AppleTV. Nothing works.
plemans
Jul 08, 2023Guru - Experienced User
What actual netgear device do you have? I believe you gave us the ssid and not the model number.
What modem/gateway is it connected to?
when you say "not getting to tv's" what exactly do you mean? They don't pickup the wifi signal? they pick it up but can't connect? Can connect but get "connected, no internet"?
MishaUSA
Jul 08, 2023Aspirant
Thanks for the help-
NighthawkAX8 - CAX80 AX6000 wifi cable/modem/router. Using ethernet from Mediacom.
The numbers 2 & 3 are blinking orange. LG TVs tell me "No network connection". My Apple computers work fine - internet access, mail etc.
- FURRYe38Jul 08, 2023Guru - Experienced User
Do you mean the LEDs on the front are blinking Orange?
Do you have a picture of this?
What Firmware version is currently loaded?
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-routerWhat channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how manyHas a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200