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044253's avatar
044253
Follower
Jul 20, 2022

Netgear AC 750 Wi-Fi cable modem router

Having trouble getting router modem unit to operate properly probably operators error help

1 Reply

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    044253 wrote:
    Having trouble getting router modem unit to operate properly probably operators error help

    What trouble? Which modem router?

     

    AC750 is not a reliable guide to model number. Many devices come with an AC tag, but it is essentially a label that Netgear, and other brands, use to describe wifi speeds.

     

    Look at the label on the device for the model number. C6300?

     

    Manuals are always a good place to start.

    Visit the support pages:

    Support | NETGEAR

    Feed in your model number and check the documentation for your hardware.

    That page will also have any software, firmware and drivers for your device, if they exist.

    Look for the model number on the label on the device.

    Begin with the Quick Start/Installation Guide.

    You may have done that already. I can't tell from your message.

    I mention it because Netgear gave up on supplying paper manuals and CD versions some years ago and people sometimes miss the downloads.