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Forum Discussion

ine1's avatar
ine1
Follower
Aug 08, 2019

Netgear AC1900 C7100V Tel lines

Is there a way to have the Tel 1 and Tel 2 jacks default to the same phone number so I can plug in two devices.

Currently only Tel 2 works while plugging in the phone and don't get a dial tome on Tel 1?

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Sounds like a faulty jack or modem. I believe both jacks should be on the same line. Might contact NG support and ask about this. 

  • vkdelta's avatar
    vkdelta
    NETGEAR Employee Retired

    typically it was supposed to be for home alarm feature. did you ask comcast if both lines are provisioned?

    is the Tel1 LED lit?