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Forum Discussion
SteveRam
Oct 23, 2022Follower
Netgear and ISP can’t upgrade firmware for AC 1750 Model C6300V2
I’ve tried updating firmware manually through Netgears Genie and Nighthawk apps along with logging to a computer and doing it manually through my web browser at routerlogin.net. I’ve tried calling my ...
FURRYe38
Oct 23, 2022Guru - Experienced User
All C series modems have to be updated by the ISP. NG gives the ISPs FW versions for them to test and make sure it works on there networks, then send out to users modems. Some ISP don't support FW updates on user owned modems. It's all up to ISPs to support or not.
Are you having a problems with the modem? If so, please post details.