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eguitar83's avatar
eguitar83
Aspirant
Jul 29, 2016

Netgear box, ethernet "i" symbol stays lit yellow

Netgear box, ethernet "i" symbol stays lit yellow.  NO internet
Troubleshooting
eguitar83's avatar
eguitar83
Aspirant
Jul 29, 2016

It's an n300.  I left for vacation a week ago and it was working.  I came back and the ethernet light is now yellow and have no internet connection.  My devices recognize the netgear, but the internet won't work on anything.

 

Thanks

DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Jul 29, 2016

Hello eguitar83

 

I would check your cables make sure they are tight may want to swap the Ethernet cord. Also have you contacted your ISP to make sure your internet didn't get shut off or for them to test and see if they can ping the modem?

 

DarrenM