NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
mrzenwiz
Mar 12, 2018Follower
Netgear C3000 - all channels are locked and cable is inaccessible
I just got a new internet service connection with Cox at my new home. I bought this modem-router two years ago for my girlfriend, who had Cox at the time. Other than going down more frequently than...
DarrenM
Mar 14, 2018Sr. NETGEAR Moderator
Hello mrzenwiz
It sounds like someone at the cable company didn't add the wifi codes to your account so its billing system automatically shut the wifi off. I would contact your ISP.
DarrenM