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Forum Discussion

matrix1781's avatar
matrix1781
Aspirant
Nov 17, 2015

Netgear C3000 LAN speed ok slow wifi

hi   I have a netgear C3000 modem. My ISP is Comcast and the plan speed is 50MPS. My wired conenction seems to yield that speed but wireless drops to 12MBPs or even 5 MBPs most of the time. Tried c...
Troubleshooting
ltlepaw's avatar
ltlepaw
Tutor
Dec 15, 2015

Has this ever been solved? We bought this in June, and have had problems throughout. Comcast has officially washed their hands of us. And the only thing I get from Netgear is to purchase and $80 month help service.

twessman88's avatar
twessman88
Aspirant
Apr 08, 2016

I am having the same issue. It literally stopped working at day 91. Very convienent. My speed with Ethernet is over 90mbps and without is 2mbps. Anyone have any ideas on how to fix this?

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Apr 13, 2016

    Hello twessman88

     

    Have you tried to adjust the WIfi channel to see if this improves the wifi speed?

     

    DarrenM

    • stewilliams138's avatar
      stewilliams138
      Aspirant
      May 19, 2016

      Hey,

       

      I just bought this item had the same issue, troubleshooted this several times with Netgear no avail.  Changed wireless settings, the fragmentation legnth ect, nothing worked.  I got frustrated because I did not know if it was my OS or the new modem/router.  I did know that my mac was getting good wifi signals most of the time at the correct speeds, just not my windows PC.  I finally gave the mode/router one more shot and went into the settings 192.168.0.1 go to advanced settings/administration/router mode.  Ensure that this is turned on.  By default, nothing is filled.  I think this is the reason for the inconsistent signals I was getting prior.  It's not guarantted to boost your speed that you were exp prior, but it should fix the overal connection you were getting, it definitely increased my connection and speed; although the speed test dont really reflect any changes on internet speed test sites.  I am still running the original version 1.0.1.11 and have not updated that and this is not a prb and my ISP is Time Warner Cable.  Hopefully this fix helps you, not sure why the default for router mode is not on "yes". 

       

      Hope this helps.

    • Jonoregon's avatar
      Jonoregon
      Tutor
      Sep 07, 2016

       

      DarrenM wrote:

      Hello twessman88

       

      Have you tried to adjust the WIfi channel to see if this improves the wifi speed?

       

      DarrenM

      I tried changing the channel.  Got up to 25 Mbps but back down to 14 Mbps.

       

      Wired I have about 80 Mbps.

    • Jonoregon's avatar
      Jonoregon
      Tutor
      Sep 09, 2016
      DarrenM wrote:

      Hello twessman88

       

      Have you tried to adjust the WIfi channel to see if this improves the wifi speed?

       

      DarrenM

       

      Yes I have.  I did get up to 25 Mbps for a few hours.  No where near the 80 Mbps wired.

      • manueljgr's avatar
        manueljgr
        Initiate
        Dec 24, 2016

        I also Have the same issue for a long time. I have tried all possible recommended solutions

         

        wired conecction ok, wireless connection bad. I only get 10-20 out of 100 Mbps

         

        My service provider is TWC, now Spectrum.  To whom do I have to complain?

         

        Manuel