NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Jitao
Oct 09, 2019Aspirant
Netgear C3000 N300 WiFi cable modem router
I’m netgear C3000 suddenly doesn’t work. It showed power light is solid red and the other light is solid green. But it is no WiFi , no internet. And I try to reset it. But I cannot. How can I do? Just...
FURRYe38
Oct 09, 2019Guru - Experienced User
Try a reset with the cable coax disconnected?
How long you have had the modem?
I would reivew the user manual for LED troubleshooting information and see what the manual says.
I maybe time for a new modem.
Jitao wrote:
I’m netgear C3000 suddenly doesn’t work. It showed power light is solid red and the other light is solid green. But it is no WiFi , no internet. And I try to reset it. But I cannot. How can I do? Just throw it? Thanks!
- JitaoOct 09, 2019AspirantI have had it more than two years. But actually used it less one year. And I did the reset from any condition. But nothing is happened. Thanks!
- FURRYe38Oct 09, 2019Guru - Experienced User
Might have someone check the power adapter voltage as a last resort.
Maybe time for something new.
- JitaoOct 09, 2019AspirantThanks. I was using when it suddenly stopped. Do you think the power adapter is the problem?
- plemansOct 09, 2019Guru - Experienced User
I'd have to agree that something might have went wrong. most of the searches show a red power button on the model is usually hardware failure. Did you see if your isp could re-partition it or resend the file? I've had that work but its fairly rare.
- JitaoOct 09, 2019AspirantThanks! My ISP switched it to me a modem. But the netgear one is mine. So I want to repair it and I don’t think the technician of my ISP can repair it for me.