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Forum Discussion
Jitao
Oct 08, 2019Aspirant
Netgear C3000 N300 WiFi cable modem router
I’m netgear C3000 suddenly doesn’t work. It showed power light is solid red and the other light is solid green. But it is no WiFi , no internet. And I try to reset it. But I cannot. How can I do? Just...
plemans
Oct 09, 2019Guru - Experienced User
I'd have to agree that something might have went wrong. most of the searches show a red power button on the model is usually hardware failure. Did you see if your isp could re-partition it or resend the file? I've had that work but its fairly rare.
Jitao
Oct 09, 2019Aspirant
Thanks! My ISP switched it to me a modem. But the netgear one is mine. So I want to repair it and I don’t think the technician of my ISP can repair it for me.
- plemansOct 09, 2019Guru - Experienced User
Not saying have the isp technician repair it. Call your isp provider and see if they can resend the partitioning file for your modem/router combo device or if they can even see if from their end.
- JitaoOct 09, 2019AspirantI have already signed another modem that my ISP gave me. So I can not use mine for the internet. Thanks!
- FURRYe38Oct 09, 2019Guru - Experienced User
Have someone check the power adapter for the modem. If it's good then the modem is probably bad. If the power is bad then the power adapter can be replaced.
Good Luck.