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Forum Discussion

Jitao's avatar
Jitao
Aspirant
Oct 09, 2019

Netgear C3000 N300 WiFi cable modem router

I’m netgear C3000 suddenly doesn’t work. It showed power light is solid red and the other light is solid green. But it is no WiFi , no internet. And I try to reset it. But I cannot. How can I do? Just...
Jitao's avatar
Jitao
Aspirant
Oct 09, 2019
Thanks! My ISP switched it to me a modem. But the netgear one is mine. So I want to repair it and I don’t think the technician of my ISP can repair it for me.
plemans's avatar
plemans
Guru - Experienced User
Oct 09, 2019

Not saying have the isp technician repair it. Call your isp provider and see if they can resend the partitioning file for your modem/router combo device or if they can even see if from their end. 

  • Jitao's avatar
    Jitao
    Aspirant
    Oct 09, 2019
    I have already signed another modem that my ISP gave me. So I can not use mine for the internet. Thanks!
    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Oct 09, 2019

      Have someone check the power adapter for the modem. If it's good then the modem is probably bad. If the power is bad then the power adapter can be replaced. 

       

      Good Luck. 

      • Jitao's avatar
        Jitao
        Aspirant
        Oct 09, 2019
        Thanks! I will check the adapter.