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Forum Discussion
Freddgo
Sep 20, 2016Follower
Netgear c3000 slow internet wifi
Hi; I have a problem with my Netgear C3000, I have a Comcast Internet speed up to 75 MB but when I test the Internet conection the max Interntet I get is 30 MB (wired), I restarted the modem, unp...
DarrenM
Sep 21, 2016Sr. NETGEAR Moderator
Hello Freddgo
Do you have a cable splitter connected to the modem if so try removing it and connect straight to the wall and then try a speed test.
DarrenM
- cmelcher52384Sep 27, 2016Aspirant
Hello,
No, no splitter. Cable is directly connected from Wall to router/modem combo. N300 gives 25mbps wirelessly right next to modem, but only 1-5 3rd level up.
- DarrenMSep 27, 2016Sr. NETGEAR Moderator
Hello chmelcher52384
I would check with your ISP again see if they can check your lines make sure something is not wrong with the signal. But if it is the modem itself that may be defective then I would suggest contacting Netgear support if the modem is still under warranty.
https://www.netgear.com/support/contact.aspx?cid=wmt_netgear_organic
DarrenM
- bprometheus72Nov 24, 2016Aspirant
Darren,
I have the same problem. Comcast came and debugged, couldn't find anything wrong. The wired speed is in excess of 120 MBPS, but the wifi is slow. I didn't fix this in the 90 day period although I had the same issue. Do you have any other suggestions?