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Forum Discussion
Netgear c3000 slow internet wifi
Hi; I have a problem with my Netgear C3000, I have a Comcast Internet speed up to 75 MB but when I test the Internet conection the max Interntet I get is 30 MB (wired), I restarted the modem, unp...
Hello chmelcher52384
I would check with your ISP again see if they can check your lines make sure something is not wrong with the signal. But if it is the modem itself that may be defective then I would suggest contacting Netgear support if the modem is still under warranty.
https://www.netgear.com/support/contact.aspx?cid=wmt_netgear_organic
DarrenM
Darren,
I have the same problem. Comcast came and debugged, couldn't find anything wrong. The wired speed is in excess of 120 MBPS, but the wifi is slow. I didn't fix this in the 90 day period although I had the same issue. Do you have any other suggestions?
Hello bprometheus72
Have you tried to change the wireless channels you may even want to try and lower the data rate on the wireless see if that will get faster speeds on the wifi.
DarrenM
Yes - I did. It didn't work also. Finally I got fedup and asked Xfinity to supply their own cable modem, which works beautifully giving speeds of 180 MBPS wireless (it has 2.5 Ghz and 5 Ghz).
I recently bought a range extender also and that has the same problem as other netgear equipment.... speeds don't exceed 25-30 MBPS... Something wrong about these routers vs what's advertised by Netgear... very misleading.
bprometheus72 which cable modem from Xfinity did you purchase? Was it a modem router combo? I have having the same problem with Netgear C3000 and with the many complaints i saw on Netgear community I don't think netgear was able to provide any solutions.