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Forum Discussion
LunaKoko
Sep 13, 2020Aspirant
Netgear C3700 - 2.4GH password not recognized
Hello, I have a Netgear c3700 router which will randomly disconnects devices connected to the 2.4GH wireless band. The 5G wireless band and connected devices are not (never) impacted by this proble...
plemans
Sep 14, 2020Guru - Experienced User
any special characters in the ssid/password? If so remove them.
I'd also try changing what channel the C3700 is on for 2.4ghz. It suffers from interference because of the limited channels available.
I'd also try a simply factory reset and reinstall. Sometimes this helps with issues like that.
- LunaKokoSep 14, 2020Aspirant
Thanks for the reply!
No there arent any special characters within the password. I was thinking about changing the channel, but wasntsure what to change the channel to, do you have any suggestions for this configuration? Also I can certainly attempt a factory reset of the router, what impact would this have? I hadnt logged into the router in the past t0 make any changes so wouldnt lose any special settings, would endpoints re-connect automatically once the device is back online, or are there further steps required to get the device into working order? T
hanks again.