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Forum Discussion

Smile6's avatar
Smile6
Aspirant
Oct 09, 2015

Netgear c3700 slow speed

Hi: I recently upgrade my internet service from 50 Mpbs to 200 Mpbs with TWC.   However, I can only get upto 51 Mpbs with both Wired and WIFI. TWC did their test and sai every thing look goods on t...
Troubleshooting
JBurnz's avatar
JBurnz
Aspirant
Jan 04, 2016

my c3700 was only getting me 45mb on a 100mb thru Comcast/Xfinity (100mg wired confirmed) - dropped service to 50mb and was getting 26mb on wireless. now only getting 11.6mb.  Is there an upgrade (im missing) on this box or is it simply junk?

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Jan 05, 2016

    Hello JBurnz

     

    Are you getting these speeds on both the 2.4 and 5ghz? have you tried testing different wireless channels? Also do you have any old devices connecting to the network that use 802.11 b or g?

     

    DarrenM