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Forum Discussion
Netgear c3700 slow speed
Hi: I recently upgrade my internet service from 50 Mpbs to 200 Mpbs with TWC. However, I can only get upto 51 Mpbs with both Wired and WIFI. TWC did their test and sai every thing look goods on t...
Hello SMile6
If the cable connections all look good it may be that the Modem didn't provision properly and its still stuck on the 50 mbs connection I would contact TWC tier 3 tech support and have them look over there provisioning tools to make sure the modem is getting the correct boot file and its not stuck they should have you reboot it a couple times. Hope to hear your feedback.
DarrenM
TWC Tier2 checked the boot file and everything look good. We are scheduling an on-site tech to check it out.
BTW. I also noticed that since the speed upgrade, my internet connection is not as stable. Maybe once a day I have to reset the modem to get my 50 Mpbs.
Thanks