NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Smile6
Oct 09, 2015Aspirant
Netgear c3700 slow speed
Hi: I recently upgrade my internet service from 50 Mpbs to 200 Mpbs with TWC. However, I can only get upto 51 Mpbs with both Wired and WIFI. TWC did their test and sai every thing look goods on t...
vkdelta
Oct 13, 2015NETGEAR Employee Retired
yes, it could be provisioning issue.
Btw, please note that TWC does not support 8x4 Modems (such as C3700) for 200 Mbps service. Max service supported on C3700 is 100 Mbps as per TWC rules.
for 200 Mbps and above you will need a minimum of 16x4 modem or modem router.
pls see below
http://www.timewarnercable.com/en/support/internet/topics/buy-your-modem.html
Smile6
Oct 14, 2015Aspirant
Thanks, yes TWC also informed me today of the 100 Mpbs limitation on this modem. Right now I will be happy to get a stable connection with 100 Mpbs.
TWC check and the provisioning/boot file are good. Tech will be on site to check things out.