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Forum Discussion

immortalsunset's avatar
immortalsunset
Aspirant
Jul 09, 2022

Netgear C6220 Wifi

I have had Netgear C6220 and my internet is Xfinity and it worked fine last 9 months. Since last two days I get NO INTERNET on all devices (Mobile Phone, Smart TV, Laptop) although I am connected to ...
plemans's avatar
plemans
Guru - Experienced User
Jul 09, 2022

Got a screen snip of the cable connections page and the event logs?

Those help us check short term and longer term connection back to the isp. 

  • immortalsunset's avatar
    immortalsunset
    Aspirant
    Jul 09, 2022

    Hi, 

     

    I attached the screenshot of Logs below. 

    Is there the problem with wifi channel or the hardware router problem?


    I'd appreciate it if you please help me. It is very confusing and it's interesting after restarting the router I have stable internet connection and no disconnect until a few hours of inactivity.

    Thanks.

     

    Logs

    • plemans's avatar
      plemans
      Guru - Experienced User
      Jul 09, 2022

      Look for the event logs. not just the logs. 

      Also the cable connections page. 

      • immortalsunset's avatar
        immortalsunset
        Aspirant
        Jul 09, 2022

        Event logs is attached. 

        How to check the cable connections page? If you guide me I can send it now.


        event Logs