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Forum Discussion
immortalsunset
Jul 09, 2022Aspirant
Netgear C6220 Wifi
I have had Netgear C6220 and my internet is Xfinity and it worked fine last 9 months. Since last two days I get NO INTERNET on all devices (Mobile Phone, Smart TV, Laptop) although I am connected to ...
michaelkenward
Jul 09, 2022Guru - Experienced User
immortalsunset wrote:
Since last two days I get NO INTERNET on all devices (Mobile Phone, Smart TV, Laptop) although I am connected to wifi.
Wifi and wired Ethernet?
What do the LEDS on the C6220 look like when this happens?
Any clues in the router's logs?
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
Check the section in the manual
View and Manage Logs of Modem Router Activity
While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Cable Modems & Routers
immortalsunset
Jul 09, 2022Aspirant
The problem is via wifi, although i tried with inserting Lan to my laptop and it didn't work.
I went out this morning and when I came back, I didn't have internet connection, when I retsarted the router, I have stable and good connection in all devices.
I attached the logs and also the router LEDs below.
LogsRouter C6220
I took a photo when my internet connection was down while all devices were connected to router via wifi so you can see the LEDs on C6220 router.