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Forum Discussion
immortalsunset
Jul 09, 2022Aspirant
Netgear C6220 Wifi
I have had Netgear C6220 and my internet is Xfinity and it worked fine last 9 months. Since last two days I get NO INTERNET on all devices (Mobile Phone, Smart TV, Laptop) although I am connected to ...
plemans
Jul 09, 2022Guru - Experienced User
When you first log into the router, on the home page, click on the internet icon. It'll take you to the cable connections page showing upsteam/downsteam data.
Just off your logs, you have line issues.
the cable connections page helps a little more with diagnosing them as we then then tell if you have to much/to little power or just errors in the line.
immortalsunset
Jul 09, 2022Aspirant
Thanks. I think I found the cable connection page and you may find the screenshot below from the whole page.
I hope it will help you to resolve my problem.
Thanks.
Cable connection
- plemansJul 11, 2022Guru - Experienced User
immortalsunset Your power levels are through the roof.
You should be between -7.5dbmv and 7.5dbmv. You're at 18+
Way to high. You either need a signal attenuator or a quad splitter to drop the signal levels.