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Forum Discussion
surround
Apr 05, 2016Star
Netgear C6300 wifi not working with samsung galaxy s7 edge and regular s7
I have s7 edge and regular s7. I have 200mbps with time warner and have the netgear c6300. It won't connect properly to app store, youtube, oculus store etc. The iphones in my house work perfectly, a...
- May 10, 2016Samsung recently released a software update and now I'm able to watch YouTube videos and update my apps on the Google play store. I got my phone from T-Mobile so idk if the other phone companies have released the update yet. I hope this is a permanent fix to the problems and not a temporary one like the fixes I found here. I don't have the money to buy another router and I've just been waiting for the WiFi problem to get fixed so I can use my phone at home.
fauschak
Apr 08, 2016Initiate
Same here: Samsung S7 edge, Netgear C6300, Time Warner.
This is a paste of the message I've posted in "androidcentral"
Same exact situation in my case.
S7 edge, Time Warner, Netgear c6300.
I can see YouTube videos on Chrome browser or Firefox, but I cannot see videos on YouTub app.
At the office's WiFi, YouTube app works without problems.
Apps that do not work:
YouTube
Netflix
Google Store
Google Newstand
Apps that work:
Gmail
Inbox
Email
Browsers
Bunch of financial applications (Chase, Bofa, Venmo, Mint)
I rebooted the router, I've changed the type of WiFi security(I haven't tried no security, yet).
I rebooted the phone many times.
I deleted the WiFi connection on the phone and re-added it.
I removed updates and new applications and reloaded them.
I deleted cache contents, forced stop and restarted.
All other phones and laptops work fast and flawlessly.
I'm thinking on hooking up some Lan Analyzer to check the TCP/UDP traffic, but I hope someone finds out the answer sooner...
I'm also thinking on trying a VPN to see if hiding the content of the packet has some effect.
I hope that Time Warner is not throttling traffic.
Could the applications for Samsung 7 with Android Marshmallow we the cause of the problem?
So many questions...
fauschak
Apr 10, 2016Initiate
Well... I found a solution, but it's not pretty.
I've tried by replacing the Netgear C3600 (which I bought and own) with TimeWarner's Ubee DDW36C (leased at 10 $/mo for router and 5$/mo for WiFi -- can you believe it?!)
Now everything's work exactly as expected.
YouTube, Netflix, Google Store, Google Inbox, BeyondPod, ...
What could be wrong with the Netgear C3600?
Ugh!
- tryagen2Apr 11, 2016Tutor
I have windows 10 os with a C6300 cable modem router. The Firmware Version of the router is v1.02.19. I am not quite certain but I believe the netgear genie version is 2.4.26. I also have a problem with the wifi not working mainly when I try to go to the play store and download apps, and keeping my apps updated. I have problems connecting to the Occulus store and downloading.
I have been working around the problem by turning off the wifi and using the 4G network to download apps and to keep my apps updated. This can be costly if you are on a limited data plan.This is not the solution to the wifi problem.
I, also checked at my routerlogin and noticed that the security that was set on the routerlogin page was different than the security code that was being used for the samsung s7 edge connection to the router.
this could be why we are not connecting to the router.
- Klt3505Apr 12, 2016Star
I found a work around.
Log into the netgear router settings
Click advanced tab
Click advanced setup on left and select wireless settings
On wireless access card click setup list
Check box that says Turn Access Control On
Make sure the radio button is lit for allow list
Click add
When the new window comes up clcik the radio button by the device (you will have to locate it in your phone by the mac address)
Click add and then when the screen refreshes click apply.
A message will pop up that the WPS will be disabled click yes.
I was then able to access everything!
- surroundApr 13, 2016Star
How does netgear not have an answer for these problems. Multiple people having the same problems. We shouldn't have to use a work around. This is ridiculous.