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Forum Discussion
surround
Apr 05, 2016Star
Netgear C6300 wifi not working with samsung galaxy s7 edge and regular s7
I have s7 edge and regular s7. I have 200mbps with time warner and have the netgear c6300. It won't connect properly to app store, youtube, oculus store etc. The iphones in my house work perfectly, a...
- May 10, 2016Samsung recently released a software update and now I'm able to watch YouTube videos and update my apps on the Google play store. I got my phone from T-Mobile so idk if the other phone companies have released the update yet. I hope this is a permanent fix to the problems and not a temporary one like the fixes I found here. I don't have the money to buy another router and I've just been waiting for the WiFi problem to get fixed so I can use my phone at home.
justducky
May 05, 2016Aspirant
Thanks for this info. I do want to clarify that it is not just the Samsung Galaxy S7. Me and my daughter have the Samsung Galaxy S6. The issues(all of them) are happening to our phones also. They started after we did the Marshmallow Update. I am really disgusted that Netgear would not even talk to me unless I agreed to pay $139.99 to check my router. My modem/router is a little over a year old and I paid over $200 and the only response from Netgear is "Do you think this is our fault?" Never buying Netgear again!
MinsMini
May 05, 2016Tutor
I'm still communicating with Netgear. I'm waiting to hear back from them, should be in the next day or two. They have been phenominal with me. Every tech person and supervisor I have spoken to have been extremely nice and apologetic. I have the names of every person that has helped me and they all follow up with me when they say they will. We are working on a resolution. I believe in Netgear's products and their people. This is a bizarre situation for them as well.