Netgear C6300 wifi not working with samsung galaxy s7 edge and regular s7

MinsMini I'm really glad that it is playing out positively for you, it seems we had completely different situations.  I understand they are working on it, and that is great, but it doesn't change my overall opinion based on the experience I had.  Additionally, I do not believe that I need lessons on what department does what, if customer service was doing their job they should have identified the issue was not within their realm and transferred me to the tech department (not my job to know what their individual departments can/can't handle).  That ideology is like saying that if I call the grocery store, get the meat department and ask about video games, that they should just try to sell me meat instead of transferring me to their electronics department.  If that is the kind of "customer service" this company provides, then even more of a reason to take my business elsewhere quite frankly.