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Netgear C6300 wifi not working with samsung galaxy s7 edge and regular s7
I have s7 edge and regular s7. I have 200mbps with time warner and have the netgear c6300. It won't connect properly to app store, youtube, oculus store etc. The iphones in my house work perfectly, a...
- Samsung recently released a software update and now I'm able to watch YouTube videos and update my apps on the Google play store. I got my phone from T-Mobile so idk if the other phone companies have released the update yet. I hope this is a permanent fix to the problems and not a temporary one like the fixes I found here. I don't have the money to buy another router and I've just been waiting for the WiFi problem to get fixed so I can use my phone at home.
FIRMWARE UPDATE; Contact your ISP and have them push their respective firmware update.
Could you clarify the "FIRMWARE UPDATE" post?
I'm having a similar problem with Galaxy S6 (Play Store downloads & YouTube don't work, but non-Google things work), on Cox with C6300 firmware 1.02.20.
Is firmware 1.02.21 expected to fix the problem? Or is the problem only fixed for Comcast/TWC, with firmware 2.01.14? (If so, is there a way I can use that firmware with Cox?)
I also noticed that my phone has an IPv6 address (in addition to an IPv4 address), but IPv6 doesn't seem to be working, according to ipv6-test.com. Is the problem with Play Store / YouTube related to IPv6? How can I disable IPv6 in the C6300? If not possible, please add this option to the C6300 firmware; most other routers have an easy way to disable IPv6.
A few workarounds I noticed with my Galaxy S6 (but these are not good long term solutions, e.g., disabling LTE will give slower speeds when not on Wi-Fi):
Removing the SIM card avoids the problem. Disabling LTE avoids the problem (change "Network mode" from LTE/3G/2G to 3G/2G). In Android 5 Lollipop, setting "Do not use VoLTE" in the Phone options avoids the problem (but in Android 6 Marshmallow, that option doesn't exist; turning off "Voice over LTE Preferred" doesn't help).
As shown in this link http://kb.netgear.com/app/answers/detail/a_id/25477/~/current-firmware-version-for-netgear-cable-modem-routers
The ISP has different Firmwares for the router. Update the firmware for the router by contacting your ISP, mine happens to be TWC.
Hopefully it helps, it worked for me.The workaround of using a Guest Network in the C6300 is working for me (with or without WPA2 security), but only if I turn off "Allow guests to see each other and access my local network". Google Play and YouTube now work on my Galaxy S6.
This still isn't an ideal solution though, since it means my phone can't connect to other devices on my local network (computers, Chromecast, etc).
IPv6 still doesn't work on my phone (which isn't a big deal for me currently), so the Google problem might be unrelated to IPv6.