NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Mozes911
Mar 27, 2017Aspirant
Netgear C6300 wifi will not enable
I plugged everything in let everything lead up and called my internet provider to get access to internet. Once everything was arranged and a couple resets from the provider the wifi will not activate ...
Mozes911
Mar 27, 2017Aspirant
When I connected the modem everything worked but my homepage did not load the internet page said to call twc (internet company) to switch my MAC address so they could authorize it. After that all the wifi lights went off and haven't worked since. When I master reset the wifi lights load up and turn on then they slowly turn off
michaelkenward
Mar 27, 2017Guru - Experienced User
Mozes911 wrote:
...the internet page said to call twc (internet company) to switch my MAC address so they could authorize it.
Did you do that?
Page 14 of the manual explains this. It also has this link:
https://elb02.activatemymodem.com/authentication
and a phone number: 1-800-892-2253
You need to sort out two things, first the Internet connection and then the wifi.
Once you have got an Internet connection you can start worrying about the wifi.