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Forum Discussion
kpkilburn
Mar 03, 2020Tutor
Netgear C6300v2 - Comcast/Xfinity Speed Problems not WiFi
Issue My C6300/AC1750 cable modem/router (Docsis 3.0) is having constant speed problems on Comcast/Xfinity. WiFi is fine on both 2.4 and 5.0GHz. The issue is with the speed as tested by speedtest...
- Mar 10, 2020
Thanks for the replies. Some were useful, some not. I got a notification that one was accepted as a solution. Not sure how that happens because I didn't do it and it certainly wasn't a "solution". I've called Xfinity and they've agreed to loan me a modem/router free of charge for a few days to test it. I suspect it will work perfectly, but at least I'll be able to compare values of the settings.
kpkilburn
Mar 10, 2020Tutor
Thanks for the replies. Some were useful, some not. I got a notification that one was accepted as a solution. Not sure how that happens because I didn't do it and it certainly wasn't a "solution". I've called Xfinity and they've agreed to loan me a modem/router free of charge for a few days to test it. I suspect it will work perfectly, but at least I'll be able to compare values of the settings.
- tddouglaApr 06, 2020Initiate
I have the same thing going on with Xfinity and they even said the cable modem was for sure to blame or something in my house. I can see the drops on the logs and even Denial of Service hits coming through the ISP. No one that speaks english and with capabilities at Xfinity to share with that I can reach at least. They want me to buy an Xfinity modem which will take away my monitoring capabilities and I'm sure not correct the issue.
- FURRYe38Apr 06, 2020Guru - Experienced User
Have the ISP check the signal and line quality UP to the modem.
Be sure there are not coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
tddougla wrote:I have the same thing going on with Xfinity and they even said the cable modem was for sure to blame or something in my house. I can see the drops on the logs and even Denial of Service hits coming through the ISP. No one that speaks english and with capabilities at Xfinity to share with that I can reach at least. They want me to buy an Xfinity modem which will take away my monitoring capabilities and I'm sure not correct the issue.