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Netgear C6300v2 - Comcast/Xfinity Speed Problems not WiFi
Issue My C6300/AC1750 cable modem/router (Docsis 3.0) is having constant speed problems on Comcast/Xfinity. WiFi is fine on both 2.4 and 5.0GHz. The issue is with the speed as tested by speedtest...
Thanks for the replies. Some were useful, some not. I got a notification that one was accepted as a solution. Not sure how that happens because I didn't do it and it certainly wasn't a "solution". I've called Xfinity and they've agreed to loan me a modem/router free of charge for a few days to test it. I suspect it will work perfectly, but at least I'll be able to compare values of the settings.
Thanks for the reply. I appreciate the assistance, but I'm trying to understand what any of this has to do with my problem. I don't mean that to sound antagonistic. I really don't understand why every tech support person I've spoken with starts troubleshooting WiFi with me when the problem exists with a direct line to the router.
When the modem/router is working properly, my WiFi is flawless. From what I can see, there is no problem with WiFi at all.
I am having the exact same issue with spectrum cable internet .. and the same issue with techs wanting to trouble shoot the wireless instead of the ethernet. I have experienced in the past week people " calling " themselves engineers that dont even know what i am saying to them when i use simple terms to describe this issue. always the same case " I wanna send out a tech " so they can pass the buck and get back to watching youtube.. for once i would like to speak with a real freaking professional about this issue... I fond more professional responces from my fellow consumer than those engiineers who obviously only got their jobs because they were available to fill a dang seat