NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Hypemudd's avatar
Hypemudd
Follower
Mar 19, 2020

Netgear c7000 becomes poor in signal once 10 devices are connected

Once my netgear has 10 devices connected, my WiFi drops. Please help, I am unsure if it is my router or my service provider (Comcast/Xfinity). Tried all the basic troubleshooting steps, but nothing works.

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Are they all connected to 5Ghz or 2.4Ghz or are they spread out between the two frequencies? They should be spread out. 

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.

    Try enabling any Beamforming and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

    Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes.