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Forum Discussion
corvairbob
Jan 17, 2020Tutor
Netgear C7000 V2 Nighthawk AC1900 Wifi Cable Modem Router
i have the c3700 combo unit and the last week or so i keep getting your connection is not private this site is not safe. i deleted norton security, deleted the chrome browser and put it back. i then r...
FURRYe38
Jan 23, 2020Guru - Experienced User
The ISP can tell you why your Upstream is only 1. They should know. Due to speed tier is maybe that the ISP only has a need for 1 Upstream. I presume if your speed tier was much higher on the UP, then the ISP and your modem would see higher upstreams.
Yes, used modems even though not connected to an ISP, the ISP still can keep the association of the modem of the prior owner. Sometimes ISPs won't clear this out unless the prior owner tells them to which I presume they don't. Glad the new modem is working well now.
Enjoy. :smileywink:
corvairbob
Jan 23, 2020Tutor
must be only the newer ones? i have 3 older units and none of them had this connection issues. so then if what you telling me is so, then most of the modems you see on ebay or amazon may be in the same boat. the isp may not connect them up if they do not want to. this guy almost did not want to but then he finally found that the modem i got was at one time on comcast and he cleared it for me to use.
i did have the comcast tech tell me they do not connect up there modems to other accounts unless the other owners are on the phone and consent to it. so there is something to that.
also because i have 5 mbps upstream that may be why only 1 channel connected up them. thanks
- FURRYe38Jan 23, 2020Guru - Experienced User
Ya, if you had a 50Mbps upstream, then you'd see more channels being used.
Enjoy.
- corvairbobJan 23, 2020Tutor
thanks and that makes perfect sence.
so does anyone know why now my speed is so much slower? with the failing modem it was 100 + mbps most all the time. now it is 30 to 80 mbps most of the time, this morning i though it was good to go at 100 mbps then all of a sudden it is back down to 30 mbps. i'm suppose to have the 100 mbps speed. jsut wondering why that is with tis new c7000 modem that is said to have so much going for it. if this si what i can expect then i will look for another c3700 unit as that was steady at the 100 mbps. this one still has all the critical erros the old on had so i did not gain in that area. just curious if this was really worth it. thanks
- corvairbobJan 25, 2020Tutor
so i asked here before but did not get much for an answer yet, so i will ask again in this current post.
does anyone hve an idea why my new c7000 modem is so much slower that the older c3700 modem? even when the old c3700 was failing i got at least 100mbps for speed. now i have this new one connected up and if i reboot it i get up to 100mbps but after about an hour it drops down to maybe 30mbps if i'm lucky. i still have all the same events going on as i did with the old one, so i can't believe those are making this new unit slower than the old unit.
i have done all the trouble shooting i can do on my end for correcting this from home. so tell me does having all those errors on the event log make this new unit react more to the speed than the older unit? if the new c7000 reacts more to those errors then i believe i would be better off going back th the c3700 model, that one was a steady 100mbps all day long and up until last week when it got fried by a spike that got thru the surge power strip. but the c7000 has not preformed as i expected at all so far. i don't care if it get these errors as i can't fix them myself but i had them before without issues.
anyone happen to know if that is causing the c7000 to behave this way? thanks
- corvairbobJan 25, 2020Tutor
i guess now one want to venture a guess on this question.
so i'm leaning to this c7000 is not as good as the c3700 modem. it may be the c7000 has more bells as whistles but for speed i have to say the one i got is dragging a chain. i have another c3700 new in the box i'm looking at getting, and if i do i will install it and see then if i just got lucky with the 2 c3700 modems i had before with the speed they had and they always showed when i tested them.
this is the second c7000 i have had online the 1st one would not stay online at all but when it was online it was slow as well, i fifgure it was because it could not stay online, so i took another chance baised on feeback from other owners. but for me it is proving to be a so so unit.
i did get it to stay online but not super happey with the speedtest.net speed ratings. this one has a hard time keeping 30mbps. the old c3700 held 100mbps and more every single time i tested it. they both did well on xfinity test stie but the c3700 even did better there. on sfinity the c3700 got 120mbps ever tiem the c7000 gets to 80mbps so it is eslow on that site. thanks.
- FURRYe38Jan 25, 2020Guru - Experienced User
You mgiht compare the spec sheets for each of these model modems and see what they have. You can download the data spec sheets from NG support site.
- corvairbobJan 25, 2020Tutor
thanks i did a comparision on the netgear website and the c7000 was way better in the specs but i'm not yet impressed. but i will wait some and see if by chance it improves. you never know it may be something form the isp that is slowing it down as well. even now it is at 43mbps. not a good record for a unit that claims to be 1900 available download speed. yea i know it olny gets what the isp gives me but i pay for 100 i shoud get 100, i did on the older unit. but i will give a few weeks. thanks for the help.
- FURRYe38Jan 25, 2020Guru - Experienced User
:smileywink: