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Netgear c7000v2 cable modem/router no longer working with comcast
I have had my Netgear wifi cable modem router (c7000v2) for a little over two years on Comcast cable internet service. It suddenly stopped working, but the lights are all still on indicating it's wo...
I performed the hard reset. Re-configured the cable/modem router. After re-provisioning it with Comcast, it now works fine. Back up and running.
Thanks.
Unfortunately, I don't have screenshots. I work from home and tried re-booting the cable modem/router but that did not solve the issue.
Then I had to resort to my old Linksys CM-3016 modem and an old Netgear N300 router. Comcast had no issue provisioning the Linksys cable modem and get me working. So, it's not my cable connection.
I did some research later and then saw you can do a hard reset of the Netgear AC1900 unit. Then I did the hard rest with a pin.
But I have to call comcast and see if they can re-provision the Netgear AC1900 again, to see if the hard reset solves the issue.
Please post a copy and paste of the C70000 modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
I performed the hard reset. Re-configured the cable/modem router. After re-provisioning it with Comcast, it now works fine. Back up and running.
Thanks.
Glad thats all it took.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡Have a backup on my laptop. Unfortunately the backup doesn't help if I can access 192.168.0.1
Any solutions?