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Forum Discussion
txt9900
Jul 21, 2024Tutor
Netgear c7000v2 cable modem/router no longer working with comcast
I have had my Netgear wifi cable modem router (c7000v2) for a little over two years on Comcast cable internet service. It suddenly stopped working, but the lights are all still on indicating it's wo...
- Jul 24, 2024
I performed the hard reset. Re-configured the cable/modem router. After re-provisioning it with Comcast, it now works fine. Back up and running.
Thanks.
FURRYe38
Jul 22, 2024Guru - Experienced User
Please post a copy and paste of the C70000 modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
txt9900
Jul 24, 2024Tutor
I performed the hard reset. Re-configured the cable/modem router. After re-provisioning it with Comcast, it now works fine. Back up and running.
Thanks.