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Forum Discussion
txt9900
Jul 21, 2024Tutor
Netgear c7000v2 cable modem/router no longer working with comcast
I have had my Netgear wifi cable modem router (c7000v2) for a little over two years on Comcast cable internet service. It suddenly stopped working, but the lights are all still on indicating it's wo...
- Jul 24, 2024
I performed the hard reset. Re-configured the cable/modem router. After re-provisioning it with Comcast, it now works fine. Back up and running.
Thanks.
FURRYe38
Jul 22, 2024Guru - Experienced User
Please post a copy and paste of the C70000 modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
txt9900
Jul 24, 2024Tutor
I performed the hard reset. Re-configured the cable/modem router. After re-provisioning it with Comcast, it now works fine. Back up and running.
Thanks.
- FURRYe38Jul 25, 2024Guru - Experienced User
Glad thats all it took.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡- txt9900Jul 28, 2024Tutor
Have a backup on my laptop. Unfortunately the backup doesn't help if I can access 192.168.0.1
Any solutions?
- txt9900Jul 28, 2024Tutor
I am having issues with my wifi where anytime I type in a URL such as www.att.com , it says the site can't be reached. Get this message on various sites Just started happening yesterday. I did a factory reset using a pin and holding down for about 20 seconds. I have xfinity cable and they do not have any sort of outage.
I tried the same with my laptop connected via ethernet and the sites open without any issues.
Now, I try to login to routerlogin.net or 192.168.0.1 via ethernet and I get the following message in the browser. I cleared the cache of the browser. Ever re-started my laptop.
Is my cable modem/router gone?
Server Error
404 - file or directory not founds.
The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.