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Forum Discussion
Netgear C7000v2 disconnects every 2 hours
Hello, I'm connected through a C7000v2, and about every two hours, all of our devices lose internet for about 2 minutes, then it comes back without any action on my part. This happens to my wired PC...
Your logs are indicating a line issue. You can do some checking/work on your own.
Start with removing any amplifiers, signal attenuators, or splitters from the coax.
From there check the line for kinks, damage, moisture in the line.
Check the connectors for improperly made ends, foil touching the copper coax line, loose connections, bad/old/cheap connectors, or corroded connections. Replace them if you do.
If you can, simply connect the modem right where the coax comes into the home. This prevents wiring in the home from being the issue. And some ISP’s charge if the wiring issue is in the home. So this helps prevent this.
If that doesn't help, your cable connections page does help so we can give you better idea's of what could be going on.
And it can tell us if its something you might be able to fix or if the ISP needs to check it.