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Netgear C7000v2 Firmware V.1.03.03 2.4G wifi problem
I have AC1900 C7000V2 Modem Router connected to Xfinity. The firmware is V.1.03.03. About a month ago, the 2.4Ghz-wifi connection started being unstable while the 5GHz is working fine. Most of the t...
Has a factory reset and setup from scratch been performed?
Power OFF the modem fully for 1 minute then back ON?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz.
Any Wifi Neighbors near by? If so, how many?
emitova wrote:
Thank you FURRYe38 for all your help!
My version of the netgear menu doesn't seem to have an option to turn down the power. So far all I've done is switch the channel. That does not seem to do it. Does it have to be 1, 6, 9 or 11? Can I go to a chennel that nobody else seems to be using, like 7? Or are the others reserved for something else? Reserved for something else. though you can try channel 9 and see.
If I am in a congested area, will a factory reset still help? Doubtful. Shame that you cant turn down the power output on the modem. Might need to put the modem in to modem only mode and get a external router that has power level adjustments.
Thank you @FURRYe38 for you help.
In the end I tried several channels for a day or two each until I landed on one that worked. I have stayed on this channel for three days now and did regular speed tests to check that it is all good. It really seems like it was a congestion issue after all.
Many thanks for helping me resolve this!
What channel did you end up on?